Salesforce consultation by Lux ERP in Luxembourg
Unlock powerfull CRM in Luxembourg
CRM platforms, especially ones such as Salesforce, make it easy to boost revenue, improve marketing and, most importantly, integrate all processes into one platform. Not only do businesses get the advantage of better data transparency, but they also reap the rewards of enhanced productivity and efficiency, ensuring they stay at the top of their game and remain competitive in their various industries. Whether you need to position your small business as a market leader, want to increase your sales, or provide better customer service, Salesforce can allow you to do it all – and so much more! Salesforce CRM can be used in several industries – including, but not limited to, the financial sector, manufacturing, retail and healthcare.
Benefits of CRM
Need more information about the advantages of CRM implementation? Have a look below.
A cost-effective solution that cuts through the clutter: CRM systems are more than just leading-edge business tools – they also reduce costs thanks to less paperwork and ease of processing thanks to automation.
Easily convert leads into loyal customers: With CRM solutions, it is easy to connect with customers on various channels, ensuring that they receive the right messages at the right time which will ensure they will remain loyal to a brand or company.
An easy, efficient way to build your sales pipeline: The right CRM, such as Salesforce, will assist your business in building a perfect sales pipeline, ensuring that you get an on-brand solution that boosts the efficiency of every part of your sales process.
Boosted productivity: Thanks to one centralised hub of information, teams will spend less time searching through multiple folders to get the information they need. They can quickly reference key data and work at a faster pace, thanks to having the right CRM tools.
Fast-tracked business growth: With a CRM system in place, a business has more time to focus on those activities that allow it to scale and grow. No time is wasted on time-consuming admin or paperwork, as everything can be managed digitally – and fast.
Perfect data security: Businesses can rest assured that when using Salesforce, their data will be protected at all times and that it will never be exposed to third parties.
Why CRM is important
At its core, customer relationship management enhances the every-present conversation between a business or brand and its customers. CRM allows businesses to always have a clear view of existing customer data, which can enhance sales and marketing processes significantly.
CRM ensures that a business always has a clear understanding of its customers’ pain points, their needs and expectations from a brand, and which marketing messages would typically resonate with them.
Therefore, CRM implementation makes it easy to segment audiences – not only creating tailor-made communication touchpoints with customers but also giving businesses the tools they need to communicate the right message to the right customers.
This connection is always supported by authentic data and can boost brand loyalty and reputation. A brand that leverages all the benefits of CRM can easily become known as one that puts its customers first – and that is certainly a core pillar of any business’s goals.
Why work with our CRM team
At Lux, we are more than just CRM experts. We provide custom Salesforce solutions in Luxembourg to ensure that our clients get tailor-made services to suit their businesses.
We take the time to get to know our clients and what they would like to achieve for their businesses in the long term. Based on the information that we gather, we suggest the best possible route to leverage the full scope of Salesforce offerings.
Full CRM implementation: From start to finish, we ensure that our clients are perfectly set up for Salesforce, know how the efficiently work with this system and how to use it as part of various business touchpoints.
Customisation and development: Every solution that we create for our clients is created with the unique business structure that a business has in mind. We ensure that each business gets a custom solution that is suited to its niche and aligned with its business goals.
Assistance with migrating any business data as needed: We understand the value of data protection, and as such, can assist our clients with migrating data to the right platforms to keep everything secure and in place.
Support and training: To leverage the full power of Salesforce functionality, it is important to understand every touch point, application and process. Therefore, we provide training for our clients to master this leading platform and become comfortable with using it every day, for various processes.
Also, we introduce our clients to the benefits of API connections, and how they can be applied to further enhance business processes.
Another layer of our training and support is to introduce our clients to the ease of reporting management that Salesforce offers. This provides another valuable layer of transparency, ensuring that correct data and results can inform future decision-making.